Plans & billing

Wield bills per workspace. Your plan controls included credits, seat count, and unlocked features.

Plans

Plan	Credits/month	Seats	Adapters	Price (CHF)
Starter	200	3	Local + 1 cloud	79
Pro	1,000	10	All	249
Business	5,000	unlimited	All + SSO	690

Current pricing: see wield.ch/#pricing.

How credits count

• 1 credit ≈ 1 pipeline run (extraction + enrichment + scoring).
• Dossier generation: 1 credit.
• Interview guide: 1 credit.

Remaining balance is shown in the lower-left sidebar.

Subscribe to a plan

1. Settings → Billing → Choose plan.
2. Go to checkout opens Stripe Checkout.
3. Add a payment method (card or SEPA).
4. After confirmation the plan is active immediately.

Invoices

Under Settings → Billing → Invoices you'll find PDF downloads for all prior invoices, including VAT-compliant address fields.

Change payment method

Settings → Billing → Payment method opens the Stripe customer portal. Changes apply to the next billing cycle.

Switch plan

• Upgrade: immediate; prorated charge for the higher price.
• Downgrade: applies next period; credits are not refunded.

Cancel

Settings → Billing → Cancel plan. The workspace stays active until the period end, then switches to read-only. Data is retained for 30 days, then deleted (see FAQ → Data residency).

Failed payment

We retry automatically for several days. During this grace period the app header shows a notice banner. If payment stays unresolved, the workspace becomes read-only until a valid payment method is added.