FAQ — Data residency, GDPR, models

Where is my data?

Wield runs in Switzerland:

• Application & database (PostgreSQL) — Infomaniak in Geneva.
• Container orchestration — Coolify in Switzerland.
• Gemini (extraction) — Google Cloud, Zurich region (europe-west6).
• OpenAI (dossier fill) — EU region with zero-data-retention agreement.

Your data is not used for model training.

Are you GDPR/FADP compliant?

Yes. Wield is built for Swiss FADP and EU GDPR:

• Subprocessors covered by DPAs.
• Data export and deletion via Settings → Privacy (self-service).
• Audit log for admin actions.

The data processing agreement is at wield.ch/legal/en/dpa.html.

Which file formats are supported?

• CV upload: .pdf, .docx, .png, .jpg, .jpeg.
• Templates: HTML with {{placeholder}} syntax.
• Export: .pdf, .docx.

Image-based PDFs go through OCR; quality depends on the scan.

Which languages does the model handle?

Extraction and generation support German and English. French is on the roadmap.

Which AI models does Wield use?

• Extraction: Gemini 2.5 Flash Lite (Vertex AI, Zurich).
• Dossier fill: GPT-5.4-mini (OpenAI, EU).
• Embedding/search: pgvector + locally computed embeddings.

Per-tenant model selection lives under Settings → Templates.

Can I plug in my own model?

Planned for H2. Today, Pro/Business tenants can supply their own OpenAI API key.